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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Angelina Russo

May 18, 2025

5  out of  5
rating by Angelina Russo
"Truly the best! Austin was great in taking the time to make sure I had a policy that worked best for me and answering all of my questions. Highly recommend using Austin and his fantastic team!"
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Olivia

May 17, 2025

5  out of  5
rating by Olivia
"I had an amazing experience with everyone here. From the moment I walked in, the staff was incredibly welcoming. They took the time to listen to my needs and answered all of my questions with patience and expertise. It's clear they genuinely care about their customers. Highly recommend this place for anyone looking for top-notch service!"
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COS

May 14, 2025

5  out of  5
rating by COS
"I have homeowners insurance with Austin O'Bryhim, and my experience has been positive. The setup was straightforward, customer service is excellent, and the coverage options met my needs. Overall, I would recommend them based on my experience."
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Julie sanchez

May 14, 2025

5  out of  5
rating by Julie sanchez
"We have had State Farm insurance for over 30 yrs. State Farm is everything you want in an insurance company, quick response, fast resolution and friendly service."
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Scott Harmon

May 14, 2025

5  out of  5
rating by Scott Harmon
"Always very helpful, professional, friendly and easy to work with. Austin and team do a great job taking care of my insurance needs with my multiple vehicles. I appreciate all their help and care provided and have recommended them to several of my friends."
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Dustin Sventy

May 12, 2025

5  out of  5
rating by Dustin Sventy
"Always the best service."
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Zeb H

May 9, 2025

2  out of  5
rating by Zeb H
"The times they are a changin… and so are the rates. Up 100% in 4 months. Shop around there are better options. State Farm customer of 15 years gone due to the continued rate hikes monthly. Saved a significant amount switching to another provider. ✌️🤠"
We responded:
"Zeb, I appreciate the loyalty you’ve had with State Farm over the past 15 years. As we discussed, due to the change in your household, several discounts were no longer eligible to you. This resulted in the rate increase you mentioned, which was not 100% as you had characterized it as. I wish you the best with your new carrier and we will always leave the door open if things don’t work out with them- Austin O’Bryhim State Farm Agent"
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bigboy chungus

May 1, 2025

5  out of  5
rating by bigboy chungus
"Wanted to pass by here to thank Crystal Gonzales. Had the pleasure of speaking to her in spanish. She explain very well about doubts that I had about life insurance policy and how important it is to have it. I truly appreciate the effort she put in making sure I better understood everything. Great customer service, thanks Crystal Gonzales."
We responded:
"We certainly love Crystal and love that she was able to help you out with your life insurance! - Austin O’Bryhim State Farm Agent"
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juan gaona

April 1, 2025

5  out of  5
rating by juan gaona
"Gracias por el buen servicio Andrea muy amable siempre"
We responded:
"Juan, thank you for such positive words. Your 5-star review means a lot to us here at Austin OBryhim - State Farm Agency. Thank you for your business. "
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Monique Thornquist

April 1, 2025

5  out of  5
rating by Monique Thornquist
"I highly recommend Andrea P. She is so smart and knows exactly what products work for you and your family! Friendly and helpful too!"
We responded:
"Thank you for the kind words, Monique. We are very proud of Andrea and her dedication to our customers and community. Thank you for choosing our agency. "
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Nicole Marin

April 1, 2025

5  out of  5
rating by Nicole Marin
"Mr. O’bryhim you have an excellent team who is dedicated to help and solve our questions regarding our policies. I am grateful for all the help. I want to thank Andrea P. for taking the time to explain and help me organize my policies for my family. Her dedication and patience to help others, has shown me excellence on what she does. Thank you Andrea! I will call and ask for you."
We responded:
"Thank you for the kind words, Nicole. We are very proud of our team and their ability to provide such amazing service to our customers. We are blown away by Andrea everyday for her ability to assist anyone that comes through our doors. Thank you for choosing our agency."
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Levi Amador

April 1, 2025

5  out of  5
rating by Levi Amador
"Thank you Andrea for helping me set up my policies. Your knowledge helped me learn more. This is the next step for my family. Thank you again!"
We responded:
"Thank you for the kind words, Levi. We are so happy Andrea was able to assist you with setting up your policies. Thank you for choosing our agency."
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Skyler Gayten

April 1, 2025

5  out of  5
rating by Skyler Gayten
"I had the pleasure of speaking with Andrea at State Farm, who took the time to explain the importance of getting a life insurance policy. Her professionalism and clear guidance made me realize how beneficial it would be, and I'm now seriously considering it. Great customer service!"
We responded:
"Thank you for the kind words, Skyler. We are very happy Skyler was able to serve you in such a professional and efficient manner. Thank you for choosing our agency."
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Alisha Hernandez

March 31, 2025

5  out of  5
rating by Alisha Hernandez
"Thank you, Andrea! I just wanted to take a moment to express my gratitude for all the help and dedication you've shown in managing my insurance. You've been amazing in helping me stay on top of my payments and ensuring everything is taken care of on time. I truly appreciate the effort you put into making sure I better understand my life insurance and its details. Your support has made a big difference in managing my policy, and I feel much more confident because of your assistance. Thanks again for everything!"
We responded:
"Thank you for the kind words, Alisha. We are so happy Andrea was able to provide such an amazing experience for you. Thank you for choosing our agency."
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Kristal O.

March 31, 2025

5  out of  5
rating by Kristal O.
"10/10! I loved the customer service and the quick response from Crystal, she was super professional and knowledgeable. I would definitely recommend you give her a call for all your insurance needs!"
We responded:
"Thank you for the kind words, Kristal. We are so happy Crystal was able to so professionally and quickly to your request. Thank you for choosing our agency."
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Alberto Perez

March 18, 2025

5  out of  5
rating by Alberto Perez
"Andrea"
We responded:
"Thank you for the 5-star review Alberto, and thank you for choosing our agency."
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Hillary Gordon

March 13, 2025

5  out of  5
rating by Hillary Gordon
"Crystal was incredibly helpful switching over from a more expensive plan with a different provider. She made the process easy and answered all my questions. Thanks!"
We responded:
"Thank you for the kind words, Hillary. We are so glad our team was able to assist you. Thank you for choosing our agency."
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Mary Gonzales

March 12, 2025

5  out of  5
rating by Mary Gonzales
"Great office Crystal assisted me and helped me find the right life policy. Thank you Austin O’Bryhim"
We responded:
"Thank you for the kind words, Mary. We are glad our team was able to assist you. Thank you for choosing our agency."
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David Gonzales

March 9, 2025

5  out of  5
rating by David Gonzales
"When looking for insurance I spoke to Crystal she was helpful in answering my questions."
We responded:
"Thank you for the kind words, David. We are happy our team was able to assist you, and answer all of your questions. Thank you for choosing our agency."
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Benjamin Henkes

March 3, 2025

5  out of  5
rating by Benjamin Henkes
"Excellent and professional service - special thanks to Crystal and Sally 🙏🙏🙏"
We responded:
"Thank you for the kind words, Benjamin. We are so happy our team was able to provide such exceptional service. Thank you for choosing our agency."
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Phillip Gonzales

February 28, 2025

5  out of  5
rating by Phillip Gonzales
"Awesome service thank you Crystal Gonzales very helpful answered all my questions to the t highly recommended"
We responded:
"Thank you for the kind words, Phillip. We are so happy our team was able to assist you. Thank you for choosing our agency."
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john doran

February 26, 2025

4  out of  5
rating by john doran
"Very helpful"
We responded:
"Thank you for the kind words, John, and thank you for choosing our agency."
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Shyina Arzuaga

February 22, 2025

5  out of  5
rating by Shyina Arzuaga
"Hello I worked with Mrs, Andrea. P. It was such a great experience! She made everything super easy to understand! She was so knowledgeable and super helpful. She was able to give me the best quote that worked for family and I! I am looking forward to working again with her in the future!!!"
We responded:
"Thank you for the kind words, Shyina. We are so happy our team was able to assist you in such an excellent manner. Thank you for choosing our agency."
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Mara Chavez Hayden

February 7, 2025

5  out of  5
rating by Mara Chavez Hayden
"Austin and his team are exceptional on so many levels. Having been with a few different insurance companies over the last 15 years, we have been very satisfied and grateful for the service we got through State Farm. Also, Austin is truly a person who cares about this community. He has a big heart and this shows through all of his community involvement. We are lucky to have someone like him here in Jackson."
We responded:
"Thank you for your kind words Mara! We're grateful to have Austin leading our team and making a difference in the community. Your support means so much, and we're glad to have you with us! - Austin O’Bryhim State Farm Agent "
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Bunni Bishop

February 4, 2025

5  out of  5
rating by Bunni Bishop
"Crystal made transferring my insurance from another state to Wyoming super easy and stress free! Great communication and quick process"
We responded:
"Bunni, Thank you for your kind words! We're so glad to hear that Crystal made your insurance transfer to Wyoming smooth and stress-free. Great communication and a quick process are what we strive for! If you ever need anything, we're here to help. Welcome to Wyoming! 😊🚗🏡"