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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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S D

January 13, 2026

5  out of  5
rating by S D
"Great! Dani was super helpful!"
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Nicole Goe

January 13, 2026

5  out of  5
rating by Nicole Goe
"Veronica made the process of switching insurance from my old car to my new car. She also helped me find ways to save money on my monthly premium."
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Lance Lott

January 12, 2026

5  out of  5
rating by Lance Lott
"Veronica was very helpful and friendly."
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Ashley Diprisco

January 12, 2026

5  out of  5
rating by Ashley Diprisco
"I worked with Veronica and Austin and they went above and beyond for me. Highly recommend!"
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Todd Williams

January 9, 2026

5  out of  5
rating by Todd Williams
"Always making things easy and fast when insurance is needed. Thanks for your help with all my items. Very friendly, the whole staff."
We responded:
"Thanks for the shoutout, Todd! We're here to make things smooth and swift for you. Glad to hear you've had a positive experience with our friendly team! - Austin"
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Dorthy R Lee

January 8, 2026

5  out of  5
rating by Dorthy R Lee
"Very friendly and they’re quick to help!"
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Sacha Toberoff

January 7, 2026

5  out of  5
rating by Sacha Toberoff
"Reached out very nice guy"
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Joan Breckwoldt

January 5, 2026

5  out of  5
rating by Joan Breckwoldt
"Austin and his staff have been very attentive to our needs and questions. We’ve only had a minor claim for a windshield which went smoothly."
We responded:
"Thank you for your amazing review Joan! Hope all is well for you and that you are enjoying the warm weather!- Austin OBryhim State Farm Agent 🤠"
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Nicolae Bulibas

January 3, 2026

1  out of  5
rating by Nicolae Bulibas
"I have been a loyal State Farm customer for the past 9 years. I am writing to formally express my dissatisfaction with a recent issue regarding my policy and the customer service I received. I was initially provided a quote, which I accepted and paid in full. Approximately one month later, my premium was increased without a clear or valid explanation. This was both unexpected and unacceptable, especially after full payment had already been made based on the original quoted amount. In addition, my experience with Crystal was extremely disappointing. Her customer service was unprofessional, unhelpful, and did not reflect the standards I would expect from a company like State Farm. My concerns were not addressed appropriately, and no reasonable justification was provided for the premium increase. After nearly a decade of loyalty, this situation has been very frustrating and has significantly impacted my trust in State Farm."
We responded:
"Nicolae, I am sorry that you are frustrated and I completely understand why you are. I also appreciate your long time loyalty to State Farm. Ultimately, our underwriters are who determine the final price for an insurance policy, not Crystal or anyone else on my staff. I would be happy to look over your policy with you to make sure every possible discount is being applied. Please call my office as soon as you are free next week and I will work with you on this myself- Austin OBryhim State Farm Agent "
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Sasha Zolik

December 24, 2025

5  out of  5
rating by Sasha Zolik
"I was able to secure car insurance for my new truck while out of state. It was so easy and such a positive experience I bought a homeowners policy the next day. We now have all of our cars insured with Austin and his team. Andrea was so wonderful to work with."
We responded:
"Thank you so much CB for your glowing review Sasha! I am so glad Ana Fred was able to make it easy to put your homeowners insurance in place!- Austin OBryhim State Farm Agent 🤠"
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Sandy Vehar

December 18, 2025

5  out of  5
rating by Sandy Vehar
"Austin made everything super easy. Their rates are much cheaper than my previous carrier along with much higher coverage."
We responded:
"Thank you so much for your amazing review Sandy! It has been so great getting to know you and I’m so happy we were able to help you with your auto, home and umbrella insurance policies-Austin O’Bryhim State Farm 🤠"
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Isabel Cardenas

December 16, 2025

5  out of  5
rating by Isabel Cardenas
"Crystal was the agent that handled my new coverage, and she was great! From the moment I first asked for a quote, I knew I was in good hands. She was thorough, making sure I got every discount possible, and ensured I got the coverage I wanted. I had been with my old insurance company for 4+ years and decided it was time for a change. Highly recommend switching to Statefarm. The coverage is better and the staff is amazing. :)"
We responded:
"Thank you so much for your wonderful review Isabel. We love Crystal too, she is awesome!- Austin OBryhim State Farm Agent 🤠"
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Harry Bogle

December 15, 2025

5  out of  5
rating by Harry Bogle
"Super easy to get insurance from. Made it seamless and very cost effective. 10/10 would recommend."
We responded:
"Thank you so much for your amazing review Harry!- Austin O’Bryhim State Farm 🤠"
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Luke Smith

December 12, 2025

5  out of  5
rating by Luke Smith
"Super helpful and friendly folks!"
We responded:
"Thank you for your wonderful review Luke!- Austin O’Bryhim State Farm Agent 🤠"
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Nancy Drowne

December 11, 2025

5  out of  5
rating by Nancy Drowne
"I have been with State Farm for over 20 years and have never had an issue. They always make sure to give me the loyalty and multi discount."
We responded:
"Thank you so much for your review Nancy, I am so grateful for your loyalty- Austin O’Bryhim State Farm Agent 🤠"
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Shannon Perrone

December 10, 2025

5  out of  5
rating by Shannon Perrone
"Ian is such a fabulous agent and made the auto insurance process quick and painless. Thanks Ian!"
We responded:
"Thank you for your 5 star review Shannon! We think Ian is awesome too and I’m so glad he was able to help you with your auto insurance- Austin O’Bryhim State Farm Agent 🤠"
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Annie Band

December 10, 2025

5  out of  5
rating by Annie Band
"Andrea at State Farm was an amazing agent to work with. She helped us quickly and was friendly and extremely professional. We are so much happier with State Farm than we were with our last company. Thank you so much, Andrea!"
We responded:
"Thank you so much for your fantastic google review! Andrea is awesome and I am so glad she was able to help get your insurance all taken care of!- Austin O’Bryhim State Farm Agent🤠"
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Brooke Fernley

December 6, 2025

5  out of  5
rating by Brooke Fernley
"Crystal was very helpful in getting signed up with new home and auto policy that was right for us. Answering all our questions and very attentive to our individual needs."
We responded:
"Thank you so much for your amazing review Brooke!- Austin O’Bryhim State Farm Agent 🤠"
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Ryley Di Zinno

December 2, 2025

5  out of  5
rating by Ryley Di Zinno
"Austin and their team are friendly, thorough and helpful. Happy to have them."
We responded:
"Thank you so much for your review Ryley!!"
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Shannon Stec

November 25, 2025

5  out of  5
rating by Shannon Stec
"Staff is always friendly, helpful and quick."
We responded:
"Thank you so much for your review Shannon!- Austin O’Bryhim State Farm Agent 🤠"
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Julie Tanabe

November 19, 2025

5  out of  5
rating by Julie Tanabe
"Everyone in Austin O'Bryhim's office is always so helpful and friendly! Also, Austin is a huge supporter of local teachers and local kids sports! We appreciate all he and his staff do!"
We responded:
"Thank you so much for your amazing review Julie! It’s a pleasure to help out the Jackson community!- Austin O’Bryhim State Farm Agent 🤠"
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Jessica Campbell

November 17, 2025

5  out of  5
rating by Jessica Campbell
"Very easy to work with."
We responded:
"Thank you for your review Jessica!"
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Lisa K

November 13, 2025

5  out of  5
rating by Lisa K
"Sally Heath has been great to work with - kind, knowledgeable, and responsive. She helped me get the policies in place that I needed quickly and seamlessly."
We responded:
"Thank you so much Lisa! We love working with Sally too!!- Austin O’Bryhim State Farm Agent 🤠"
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Tanner Meck

November 11, 2025

5  out of  5
rating by Tanner Meck
"Very responsive via email and on the phone. Would 100% recommend to any friends or family."
We responded:
"Thank you so much for your 5 star review Tanner. I am so glad we were able to help you with your insurance needs- Austin OBryhim State Farm Agent 🤠"
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Jamie Holcomb The Holistic Hulk

November 7, 2025

5  out of  5
rating by Jamie Holcomb The Holistic Hulk
"They were so personable, responsive, efficient, and great! Highly recommend!"
We responded:
"Thank you so much for your amazing review!!- Austin O’Bryhim State Farm Agent 🤠"